Casework Checklist

Before sending in a casework request, please make sure that your correspondence has:

  1. A clear and concise statement describing the situation with which you require assistance.
  2. Identifying information for your case, such as case/file or loan numbers.
  3. A completed and signed Privacy Act Release Form (online form) or for a downloadable pdf click here. This gives my staff the authority to share information about your case with the federal agency you want to work with.