Resources for American Citizens in Israel, Gaza, and the West Bank

Senator Kirsten Gillibrand and her office are here and ready to assist American citizens in Israel, Gaza, and the West Bank.

Travel Assistance

Ben Gurion Airport remains open with commercial flights available. Please consult directly with your airline and check the operating status of Ben Gurion Airport before traveling to the airport. There are no further U.S. government-charted flights planned. Should you need assistance to depart Israel, including financial assistance to purchase plane tickets, please contact the U.S. Embassy in Jerusalem at JerusalemACS@state.gov or the U.S. Embassy Branch Office in Tel Aviv at TelAvivACS@state.gov.

US Citizens in Gaza should complete the crisis intake form, if you have not already done so, to provide contact information should the State Department need to reach out to you on short notice.

The State Department anticipates that the situation at the Rafah crossing will remain fluid and unpredictable. If you assess it to be safe, you may wish to move closer to the Rafah border crossing. The Palestinian Customs Authority has published lists of those permitted to cross into Egypt. U.S. citizens seeking to depart Gaza through Rafah crossing should consult that list, and if you find your name and the names of your immediate family members on that list, please go to the Rafah crossing on the appropriate day with your U.S. passports and other valid travel documents.

Additional messages to U.S. citizens from the U.S. Embassy in Israel will be posted here.

If you are a New Yorker who needs assistance with the State Department, open a case with Senator Gillibrand’s office now:

Consular Assistance

The State Department has a 24/7 coordinating group communicating with U.S. citizens in Israel and providing them assistance. If you need to get in touch with the U.S. Embassy in Israel, call 1-833-890-9595 or 1-606-641-0131, or fill out this form: https://cacms.state.gov/s/crisis-intake

Even if you do not currently need assistance, you should enroll your contact information in the State Department’s Smart Traveler Enrollment Program (STEP). This will allow the State Department to send you critical safety information and allow them to contact you in an emergency. Enroll here: https://step.state.gov/step/

The U.S. Embassy in Jerusalem and Consulate in Tel Aviv are open from 8am-1pm local time and are providing emergency services to U.S. citizens including the issuance of emergency passports.

New York Constituents

If you are a New Yorker who needs assistance with the State Department or any other federal agency, open a case with Senator Gillibrand’s office now: